Anything Support

Thank you for using Anything, a personal inventory and location management app. If you have a technical issue, need help with Anything Pro, iCloud synchronization, scanning, or want to suggest a feature, please contact us.

Contact Support

Email: remember9102@163.com

We will do our best to reply within 3–5 business days.

To help us investigate faster, please include your device model, operating system version, Anything version, and a brief description of the issue. Please do not include private inventory data unless it is necessary.

Frequently Asked Questions

1. Where is my Anything data stored?

Your inventory, locations, photos, notes, tags, and scan results are stored on your devices and, when enabled, in your own private iCloud. Anything does not collect or upload your user data.

2. How do I enable iCloud synchronization?

Open Anything Settings and enable iCloud Sync. Make sure your devices are signed in to the same Apple Account and that iCloud is available. CloudKit synchronization may take some time depending on the system and network.

3. Why can’t I add more items?

The free version supports up to 30 items. Anything Pro removes this limit and also unlocks additional advanced features.

4. Why can’t I add more locations?

The free version supports up to 10 locations, including child locations. Anything Pro removes this limit.

5. What does Anything Pro include?

Anything Pro unlocks unlimited items and locations, Mac–iPhone collaboration, remote scanning, OCR, NFC features, batch import, and batch scanning. It is a one-time purchase rather than a recurring subscription.

6. How do I restore my Anything Pro purchase?

Open Anything Settings, open the Anything Pro page, and tap Restore Purchases. Purchases are restored through the App Store using the Apple Account associated with the original purchase.

7. I purchased Anything Pro but features are still locked. What should I do?

Make sure your device is signed in with the same Apple Account used for the purchase. Open the Pro page and tap Restore Purchases. If the issue continues, restart the app and contact support.

8. Why does OCR or barcode scanning not work?

Make sure Anything has access to the camera or photo library, depending on the feature you are using. Use adequate lighting, keep the text or barcode in focus, and make sure your device supports the required system capability.

9. How does Mac–iPhone collaboration work?

Collaboration must be enabled in Settings on the participating device. Keep the Mac and iPhone nearby, allow the connection request, and make sure both devices are available. Collaboration transfers only the information required for the action you start.